COMMUNICATIONS

Alfredo Ramirez

CEO
Vyopta

Irwin Lazar

VP & Analyst
Nermetes Research CISSP

Elka Popova

Vice President and Senior Fellow, Digital Transformation
Frost & Sullivan

David Danto

Director of Emerging Technologies
IMCCA

Todd Wilms

Founder
Consultants Collective

Sandeep Raut

VP & Head Digital
NIIT Technologies

Danny Flamberg

Principal
Opera Solutions

David Danto

Director of Emerging Technology of Unified Communications

We talk all things Unified Communications with Director of Emerging...
Jon Arnold, Bobbi Chester and Randy Carter

Genesys & J Arnold & Associates

Building a business case for contact centre as a service,...
Ron Stevenson

Senior Manager at Genesys

Planning for your Future Cloud Contact Centre
Janelle Mathews

Senior VP for Solutions at Genesys

From Legacy Call Centre Infrastructure to Next Gen
Shelly Chandler

VP of Confirmit

Interview - What makes a good CX strategy?
Elad Ben-Meir

VP of Marketing at Cyberint

Interview: Mapping customer assets with Cyberint
Jan Van Mol

Head of Global Alliances, SD Worx

Interview: Understanding the European Payroll and HR Market
Colin Aurelius

CEO at TDB Fusion

Integration across IT, DC, NOC, Cloud
Steve Feeney

Territory Manager at Interactive Intelligence

Interview: Can Cloud Assure Excellent Customer Experience?
Dr Jürgen Harter

VP of Information Systems

Video Case Study: Horizon Discovery
Didier Jaubert

CEO of Arkadin

Interview: The moving world of modern business
Jon Arnold, Bobbi Chester and Randy Carter

Genesys & J Arnold & Associates

Building a business case for contact centre as a service,...
Russell Harpman

Director EMEA

Interview: The Evolution of Collaboration
Michael Vanderheeren

Product Manager at Barco

Interview: Sharing Screens with Wireless Connectivity
Colin Boyle

Product Marketing Specialist

Interview: Canon and the Collaboration Space.
Simon Fraser and Nan Russell

Inmoment's Sr. Director of Customer Success (EMEA) & Head of Global Customer Excellence

No.1 Driver of Great Customer Experience? Emotion!
Mary Ann de Lares Norris

VP EMEA of Oblong Industries

Interview: Future of Work Collaboration