Vice President and Service Director of Nemertes Research, Irwin Lazar, has been in the unified communications game for a long time. His main interests lie in understanding collaboration tools and how they can be implemented within companies and applications to help further business efficiency.

He reflects over SaaS gems and embedding and automating the right communications tools as we anticipate a revolutionary transformation in this sector. 

This past week slack and SAT announced a partnership that would enable somebody within slack to look at travel, to book travels, to work on travel for a group of people, and do that all within the context of slack.

There’s a lot of fear about “where does that data go?”

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