customer experiencevideo

No.1 Driver of Great Customer Experience? Emotion!

http://em360tech.wistia.com/medias/3a6jvd7zl9?embedType=async&seo=false&videoFoam=true&videoWidth=640 What is the number one driver of a great customer experience (CX)? According to Forrester, it's an emotional connection. As part of its 2017 CX Trends Report, InMoment surveyed 10,000 brands and...
power of productivityvideo

Power of Productivity: LSE report commissioned by Vodafone

http://em360tech.wistia.com/medias/uwi4tl57nc?embedType=async&seo=false&videoFoam=true&videoWidth=640   On December 8 2016, Vodafone UK and the London School of Economics released a comprehensive report looking into the business productivity and how businesses of all sizes can unlock new growth....
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