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No.1 Driver of Great Customer Experience? Emotion!

What is the number one driver of a great customer experience (CX)? According to Forrester, it's an emotional connection.
power of productivityvideo

Power of Productivity: LSE report commissioned by Vodafone

On December 8 2016, Vodafone UK and the London School of Economics released a comprehensive report looking into the business productivity and how businesses of all sizes can unlock new growth.
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