What Happened To Nokia? How the Brick Phone Died
Big Data at Work: Turning Customer Interactions Into Opportunities
Businesses need to find ways to dramatically shorten the time between insight and action, because real-time decision making at the point of interaction is essential to driving a superior customer experience. Big data analytics offers a way to harness insights across the CX lifecycle to help businesses better understand customer segmentation, profitability, and expected lifetime value. Running in-database analytics has enabled the company to reduce key deliverable runtimes, for example, from 40 hours down to an hour.
Recommended Content
Trending Content
Apple’s iPhone Alarm Issue is Keeping Users Snoozing
Is TikTok Safe? How the Viral Video-Sharing App Uses Your Data
Leadership powerhouse Claire Williams OBE reveals how to navigate change and develop a strong team culture at Infosecurity Europe 2024
Qantas App Issue Exposes Thousands of Passengers' Flight Data
What is Data Center Infrastructure Management (DCIM)? A Definitive Guide
UK to Ban ‘12345’ Passwords in Smart Device Security Crackdown