For many organisations, disjointed and disconnected communication tools impeded workforce productivity and organisational agility. In order to address this, more companies are now beginning to adopt Unified Communications (UC) in order to drive productivity and agility.
The need for UC
As a guide from Fuze observes, an organisation’s communication system is either an enabler or hindrance to company agility. As a result, enterprises must carefully consider how to harness these tools in the most efficient and effective manner.
Disjointed tools for telephony, instant messaging, video conferencing, web collaboration, and content sharing hinder an organisation’s overall performance. This results in poor collaboration among employees and customers, thus placing undue stress on business users, IT, and department managers.
In order to tackle this, agile IT leaders are equipping employees with the means to collaborate from any location and with any device. In effect, cloud-based UC is empowering both employees and consumers alike.
Drive productivity and agility with UC
It is evident that the way people communicate is changing dramatically with the emergence of new technologies. With this in mind, it is more important than ever that the working experience of employees matches what they experience as consumers.
In order to drive productivity and agility in the enterprise, Unify Communications has developed a unified cloud communications platform. Users can thus take their communications to the next level with a blend of voice, HD video, messaging, presence and collaboration.
By utilising a single interface, the enterprise-grade platform ensures the highest levels of stability, reliability, and reporting capabilities. However, this is only possible by implementing a true Unified Communications as a Service (UCaaS) solution.
As Fuze’s guide notes, UCaaS satisfies business users and managers by enabling unprecedented levels of collaboration and productivity. In turn, this eliminates the need to manage disparate tools and subsequently drives workforce productivity and organisational agility.
What security and fraud challenges might mobile operators encounter? Jon Arnold, Principal of J Arnold & Associates, spoke with Marie Casey and Ilia Abramov at Mavenir to find out